Legal
Terms of Use
Effective Date: April 18, 2026
101 Exterminators Inc. (“101 Exterminators,” “we,” “us,” or “our”) operates and maintains this website at 101exterminators.com (the “Site” or “Website”) for information and communication purposes. These Terms of Use (“Terms”) govern your access to and use of the Site, including any content, features, or services made available through it. “You” means you as a user of the Site.
If you do not accept these Terms, or you do not meet or comply with their provisions, you may not use the Website.
1. Acceptance of Terms
BY ACCESSING, BROWSING, OR USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS WITHOUT LIMITATION OR QUALIFICATION. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE SITE.
2. Changes to Terms
We may, at any time, for any reason and without prior notice, modify these Terms or change the look, feel, format, content, or services available on the Website. Any modifications take effect when posted to the Website. By continuing to use the Website after changes are posted, you accept such changes. We encourage you to review these Terms periodically.
3. Jurisdiction and Intended Audience
This Website is directed to individuals and entities located in the United States. It is not directed to any person in any jurisdiction where the publication or availability of the Website, its content, or its services is contrary to applicable local laws or regulations. If this applies to you, you are not authorized to access or use this Website. Those who choose to access the Website from other locations do so at their own risk and are solely responsible for compliance with applicable local laws.
4. Eligibility
You must be at least 13 years old to use the Website. If you are a minor (under the age of majority in your state of residence), your parent or legal guardian must agree to these Terms on your behalf, and you may only access and use the Website with their permission.
5. User Content
The Website may allow you to upload, submit, store, send, or receive content and data (“User Content”). You retain ownership of any intellectual property rights you hold in your User Content. By submitting User Content to the Website, you grant 101 Exterminators a non-exclusive, worldwide, royalty-free, fully paid, perpetual license to use, host, store, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute your User Content solely for the purposes of operating, promoting, and improving the Website and our Services.
By submitting User Content, you represent and warrant that:
- You own or have sufficient rights to grant the license described above; and
- Your User Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party.
We may remove or refuse any User Content at any time for any reason without liability.
6. Your Account
You may be required to register to access certain features of the Website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to: (a) provide accurate, complete, and updated registration information; (b) notify us immediately of any unauthorized access or use of your account. We reserve the right to suspend or terminate any account at our discretion.
7. Intellectual Property
Except for User Content, we own or license all right, title, and interest in and to (a) the Website and all software, text, media, and other content available on it (“Our Content”); and (b) our trademarks, logos, and brand elements (“Marks”). The Website, Our Content, and Marks are protected by United States and international intellectual property laws.
You may access, download, and print materials from this Website solely for personal, non-commercial use, provided that all copyright and proprietary notices are retained. You may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, or sell any content obtained from this Website without our prior written permission. You may not use our name, trademarks, or metatags without our express written consent.
8. Permitted Use and Prohibited Conduct
We grant you a personal, limited, non-exclusive, non-transferable license to access and make personal use of the Website. You may not use the Website for any unlawful purpose or in any way that could harm us, our users, or third parties. The following conduct is expressly prohibited:
- Violating any applicable law or regulation;
- Infringing or misappropriating any intellectual property, privacy, or publicity rights;
- Posting or transmitting any content that is illegal, abusive, harassing, obscene, defamatory, or otherwise objectionable;
- Sending unsolicited commercial messages or spam;
- Using automated tools (bots, spiders, scrapers) to access or extract data from the Website without our prior written consent;
- Transmitting viruses, malware, or other malicious code;
- Attempting to circumvent any security or access controls on the Website;
- Attempting to decompile, reverse-engineer, or disassemble any software used in the Website;
- Impersonating any person or entity;
- Engaging in any conduct that could damage, disable, or impair the Website or its servers.
9. Third-Party Links
The Website may contain links to third-party websites for your convenience only. We do not control, endorse, or take responsibility for the content, accuracy, or practices of any third-party website. If you access a third-party site from our Website, you do so at your own risk and subject to that site’s own terms and privacy policy. We reserve the right to remove any third-party link at any time.
10. Text Message Program Terms
By providing your mobile phone number, you agree to enroll in our Text Message Service (“Text Service”) and to these Terms. You must be 18 years or older (or the age of majority in your state) to enroll. We reserve the right to discontinue the Text Service at any time.
By enrolling, you:
- Authorize us to send text messages to the mobile number associated with your enrollment using autodialer or non-autodialer technology;
- Acknowledge that consent to receive messages is not required as a condition of purchase; and
- Confirm that you are the subscriber or authorized user of the enrolled number.
Message frequency may vary. Message and data rates may apply. You are responsible for any charges incurred from your wireless carrier.
To stop receiving text messages, reply STOP to any message. For help, reply HELP or contact us at (831) 500-1613. If you change your mobile number, please notify us promptly. Carriers are not liable for delayed or undelivered messages.
11. Session Recording
We may use session replay or session recording technology on our Website to record and analyze how users interact with the Site (including mouse movements, clicks, scrolling, and page visits). This information is used for quality control, customer service, fraud prevention and security, and to improve our Website. Session recording data may be collected and stored by a third-party service provider acting on our behalf. For more information, please review our Privacy Policy.
12. Inaccuracy Disclaimer
From time to time, information on our Website may contain typographical errors, inaccuracies, or omissions relating to service descriptions, pricing, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. If you do not wish to continue after a correction, please contact us and we will work with you to resolve the issue.
13. Privacy
Our Privacy Policy explains how we collect, use, protect, and share personal information and other data. By using the Website, you acknowledge and agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference.
14. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent we may not disclaim any warranty as a matter of applicable law, the scope and duration of such warranty will be the minimum permitted under such law.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, 101 EXTERMINATORS INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY TO YOU UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU ACTUALLY PAID US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not permit the exclusion or limitation of liability for incidental or consequential damages. If you are in such a jurisdiction, the above limitations may not fully apply to you, and our liability will be limited to the minimum extent permitted by applicable law.
16. Arbitration Agreement & Class Action Waiver
Please read this section carefully. It affects your legal rights.
Informal Resolution First
Before initiating arbitration, you and we agree to make a good-faith effort to resolve any dispute informally. You must notify us in writing at office@101exterminatorsinc.com with a description of the dispute and the resolution you seek. The parties will have 60 days (extendable by mutual agreement) to resolve the dispute informally, including through at least one telephone or video call. Completing this informal process is a condition precedent to filing arbitration.
Binding Arbitration
Except as set forth below, you and 101 Exterminators Inc. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Website (a “Claim”) will be resolved by final, binding arbitration under the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”), available at adr.org. A single arbitrator will preside over each arbitration. The arbitrator may award any relief available under applicable law on an individual basis.
The Federal Arbitration Act governs this arbitration agreement. The arbitrator has exclusive authority to resolve disputes about the interpretation, validity, or enforceability of these Terms.
To initiate arbitration, send a written request describing your Claim to office@101exterminatorsinc.com at least five (5) days before filing with the AAA.
Class Action Waiver
YOU AND 101 EXTERMINATORS INC. EACH AGREE THAT CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.
Exceptions
Either party may bring qualifying Claims in small claims court. Either party may also seek emergency injunctive or other provisional relief from a court of competent jurisdiction to preserve the status quo pending arbitration. Nothing in this section limits your ability to file a complaint with applicable government agencies.
Jury Trial Waiver
IF A CLAIM PROCEEDS IN COURT FOR ANY REASON, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
17. DMCA Copyright Policy
We respect intellectual property rights. If you believe content on our Website infringes your copyright, please notify our designated DMCA agent with the following information:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work alleged to be infringed;
- Identification of the material claimed to be infringing and its location on the Website;
- Your contact information (name, address, phone, email);
- A statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Only copyright infringement notices should be sent to our DMCA agent. Counter-notifications may be submitted to the same address with the information required under 17 U.S.C. § 512(g)(3).
18. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless 101 Exterminators Inc., its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Website, your User Content, or your violation of these Terms.
19. Termination
We reserve the right to terminate or restrict your access to the Website at any time, for any reason, in our sole discretion, without notice or liability. If you violate any of these Terms, your license to use the Website automatically terminates. Sections that by their nature should survive termination will survive, including Sections 7, 14, 15, 16, 18, 19, and 20.
20. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Monterey County, California and waive any objection to such jurisdiction or venue.
21. General Provisions
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed from these Terms and will not affect the validity or enforceability of the remaining provisions.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. We may assign our rights and obligations under these Terms (including in connection with a merger, acquisition, or asset sale) without your consent. These Terms, together with our Privacy Policy, constitute the entire agreement between you and 101 Exterminators Inc. regarding your use of the Website and supersede all prior agreements.
If you have questions about these Terms, please contact us at office@101exterminatorsinc.com or by calling (831) 500-1613.